Reactive Maintenance

/Reactive Maintenance

When emergencies happen, it can be disruptive for your business or property and downtime can cost you in both time and money. This is where Anderson Property Service’s Reactive Maintenance Service comes in. Whether the damage is serious or minor, our team can be with you quickly and carry out the necessary repairs efficiently.

We will make sure that you experience minimal disruption while the repairs are being carried out, to ensure your business can be up and running as soon as possible. One quick phone call to our Customer Service team will ensure that a team of skilled workmen can be at your property quick-time to complete any necessary fixes.

TAILORED REACTIVE MAINTENANCE

From the major tasks to the minor inconveniences, we understand that any breakdown in services can mean big problems for your business or property. That is why we tailor your experiences to our Reactive Maintenance team to ensure you always get the best, and the quickest, service possible.

Our Customer Service team are fully up-to-date with your business’ own needs and requirements. This ensures that each time you need Reactive Maintenance, we have a full background of your business and previous maintenance requirements to ensure we can complete the task efficiently. Not only are our skilled workmen trained in dealing with every type of repair work, our Customer Service team are also fully trained in the sector. You can rest assured that you will be getting the best advice and help possible when you get in touch with our team.

REACTIVE MAINTENANCE RESPONSE CATEGORIES

Depending on the severity of the task at hand, our Reactive Maintenance services at Anderson Property Services fall under 4 different categories. These ensure that your property is dealt with in the most appropriate manner for the problem that has arisen.

Critical:  Issues which require immediate assistance. Guaranteed attendance within 4 hours.

Urgent: Issues which are of medium-severity. Guaranteed assistance within 24 hours.

Non-Urgent: Issues which count as general maintenance. Guaranteed assistance within 5 working days.

Out of Hours: 24/7 response, 365 days a year. Guaranteed assistance within 4 hours

REACTIVE MAINTENANCE AT ANDERSON PROPERTY SERVICES

We know that unexpected damage to your property can be a major frustration for businesses. That is why Anderson Property Services are quick to react and ensure we can prevent this damage from happening again insofar as is possible. We work hard to build up brilliant relationships with each of our clients, and part of this is providing truly reactive and efficient maintenance when it is needed. Our fixed-fee pricing for Reactive Maintenance is completely transparent for all of our Clients. We are your one-stop-shop for all of your potential needs.

GET IN TOUCH

Our expert team are on hand to provide you with a one-stop shop for all of your Property Management needs.